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Clear web online browser cache

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If you’re running into any problems with your program (online/browser), we always recommend the first step to test, is to clear your browser cache.

Browsers these days are very “sticky,” and tend to hold onto data even if we’ve pushed updates. Clearing your cache ensures you are using the newest version of ChiroSimple and have all the latest updates. (Note: if you’re using the App program on an Android device, you’ll need to uninstall/reinstall it. Follow the instructions in the Online/Offline support article for help).

This is the best article we’ve ever found on how to clear your cache > https://its.uiowa.edu/support/article/719

To confirm which version you have, look at the bottom of the menu.

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