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Freeze / Unfreeze Membership

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FREEZE / UNFREEZE MEMBERSHIP (recommended)

Keep your entire practice history safe and instantly accessible for only $49/month (regularly $89).

HOW TO FREEZE:

Settings > Account > Subscription > Freeze


Freezing preserves full access to:

  • All patient notes, contacts, animal details, visit calendars, and record-send history

  • The ability to send records to owners, handlers, or governing bodies whenever needed

You can remain in Freeze mode indefinitely and un-freeze at any time to resume full use of ChiroSimple—just like you never left.


Common reasons to freeze:

  • Maternity or paternity leave

  • Recovery from injury or surgery

  • Temporary break from practice

  • Retirement (in case record requests arise later)

When you un-freeze, your plan automatically returns to the regular $89/month, starting a new billing cycle.

  • You may Freeze/UnFreeze your account anytime.
  • Freezing will reduce your next, scheduled (and ongoing) monthly charges to $49 (until unfrozen).
  • New notes cannot be saved, and you’ll lose other features. Think of freezing your account as view/send-only mode.
  • UnFreezing ignores any previous charges, and results in an immediate $89 charge.
  • The day you choose to UnFreeze, becomes your new monthly-charge anniversary.

 

Example: Dr. Jenny has been a member for 6-months, paying the regular rate $89/m. Her charges occur each month of the 15th. She decides to Freeze her subscription on the 20th. She was charged $89 five-days prior, and on the 20th she was Freezes her account. There’s no charges, yet. All program features are active until her next billing cycle begins (at which time her account will be Frozen). 

When the next month rolls into her 20th day billing anniversary, she is charged the Frozen rate of only $49, instead of the regular Pro Membership rate of $89. At that time, she’ll lose the ability to finalize (complete) notes, but she retains all other program functionality. She will continue to be charged $49 each month on the same (original Pro Membership) anniversary day (20th) each month, on that same day moving forward until she UnFreezes.

3-months go by and Dr. Jenny decides to UnFreeze. She does this on the 21st of the month. She was charged $49 on the 20th, and the next day (the 21st) when she UnFroze her account, she is charged $89. All program features are active once again.

Her new charge-anniversary date is the 21st of every month moving forward, and she will be paying the regular Pro Membership rate of $89 (each month on the 21st day).

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